CUStomer service

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RETURNS AND EXCHANGES

14-Day Money Back Guarantee

If you are not completely satisfied for any reason with your purchase, Avior will gladly accept a return or exchange within 14 days of your original purchase. Merchandise must be in its original condition without being altered, damaged, or sized. You must also provide all paperwork provided by Avior, including invoices, receipt, diamond certifications, and appraisal.

Once all paperwork has been matched and confirmed, Avior will refund your money in the same form in which it was received.

*ALL SPECIAL ORDERS AND ETERNITY RINGS ARE NONREFUNDABLE


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JEWELRY REPAIRS

Cleaning | Polishing | Resizing | Restoration

If your jewelry is not at your utmost satisfaction, or needs some love, bring it in to Avior Jewelry and we will take a look!

Is your favorite chain broken, or are the prongs on your engagement ring wearing thin? Is your ring a bit too loose or tight and needs to be resized? Or is your white gold ring looking dull?

We will evaluate your jewelry and give you an estimate for any repairs that may need to be done.

Our shop is equipped with the latest technology so every repair will be expertly done to our meticulous standards.

From resizing, to cleaning, to chain repairs, we do it all!

Watch Repair

Battery Replacement | Watch & Clock Repairs | Expert Watchmaker | Water/Pressure Seal

From a new battery or a complete mechanical service, trust Avior Jewelry to get the job done right.

Watch repair takes special care and talent that our expert watch makers have. There is no job too big or too small for us to handle.

 


APPRAISALS

A thorough and detailed appraisal certificate will be put together by one of our expert gemologists and will be given with purchased item. The appraisal certificate will include an estimated retail value of the item, as well as a written report stating the metal type, quality, quantity, and carat weight of the precious gemstones. Most, if not all, insurance companies require an appraisal certificate when insuring diamond jewelry, antique and estate jewelry, as well as time pieces.

We do offer appraisal certificates for items purchased elsewhere as well as for old gold and diamond jewelry. Appraisal fees vary from case to case.